Jobs



Sales Administrator

East Knapton, North Yorkshire | Full-Time | Office-Based | 8am–5pm Mon-Fri

Ryetec is growing its sales support team and is looking for an experienced Sales Administrator to play a key role in supporting our Sales Managers and looking after our customers and authorised dealers.
 
This is a hands-on role for someone who enjoys being organised, keeping things moving and making sure customers receive the information and service they need.
 
Our Sales Managers are regularly out on the road meeting customers, dealers and prospective customers, so this role is particularly important in keeping the sales process running efficiently from the office. You'll be the person making sure quotations are prepared, orders are processed, information is up to date and customers are kept informed.
 
We're looking for someone who is self-motivated, commercially aware and confident taking responsibility. Ideally, you'll have at least three years' experience in sales administration or sales support, preferably within manufacturing, engineering, agricultural machinery or another product-led business.
 

What You'll Be Doing

You'll provide the administrative backbone to our sales operation, including:
 
  • Supporting Sales Managers with the day-to-day administration of their customers and sales activity.
  • Producing customer quotations accurately and efficiently.
  • Taking customer and dealer orders and seeing them through the business from order to completion.
  • Keeping the sales CRM accurate, current and properly maintained.
  • Making sure CRM records and follow-ups are kept up to date, particularly during busy periods such as agricultural shows and demonstration seasons.
  • Speaking with customers and dealers by phone and email, answering questions and providing clear updates.
  • Keeping customers informed about order progress, delivery expectations and any changes that may arise.
  • Working with Production, Purchasing, Logistics and Accounts to keep orders progressing.
  • Entering sales orders and customer details accurately into our internal systems.
  • Keeping an eye on outstanding orders and flagging potential problems before they become bigger issues.
  • Supporting Sales Managers with follow-ups and customer administration when they're away from the office.
  • Dealing with incoming telephone and email enquiries in a professional and helpful manner.
  • Maintaining accurate records and documentation.
  • Assisting with sales reports and other administrative tasks as required.
  • Looking for practical ways to improve our sales administration and make life easier for the wider sales team.
 

What We're Looking For

You will ideally have:
 
  • A minimum of three years' experience in sales administration, sales support or a similar role.
  • Experience handling orders for manufactured, engineered or other physical products.
  • Experience dealing with customers, dealers, distributors or trade customers.
  • Strong organisational and administrative abilities.
  • A meticulous approach to detail and accuracy.
  • Excellent communication skills, both written and verbal.
  • Confidence using CRM and other business systems.
  • The ability to juggle competing priorities without losing sight of deadlines or detail.
  • The confidence to follow up with colleagues, suppliers and customers to obtain the information needed to keep things moving.
  • The ability to work effectively on your own while being part of a wider team.
  • A professional and helpful approach to customers.
  • The ability to stay composed and productive when things get busy.
 

More Than Just Administration

For us, the right person isn't simply someone who can process paperwork. You'll need to be comfortable keeping track of several customers and orders at once, spotting potential problems and taking action before they affect the customer. You'll need to communicate confidently with people both inside and outside the business and understand that accurate administration is an important part of delivering a successful sale.
 
We're particularly interested in someone who is:
 
Proactive – You see what needs doing and take action without waiting to be asked.
 
Organised – You can keep multiple orders, customers and deadlines under control.
 
Detail-focused – You understand the importance of getting specifications, quotations and orders right first time.
 
Customer-minded – You care about giving customers and dealers a professional, responsive experience.
 
Confident – You're happy picking up the phone, asking questions and chasing information when necessary.
 
Commercial – You understand that good administration supports sales and ultimately contributes to the success of the business.
 
A team player – You enjoy working with colleagues across Sales, Production, Purchasing, Logistics and Accounts to get the right result for the customer.
 

Experience That Would Be Useful

Experience in any of the following areas would be particularly valuable:
 
  • Manufacturing or engineering.
  • Agricultural machinery, equipment or related products.
  • Dealer or distributor networks.
  • ERP and manufacturing order processing systems.
  • Preparing quotations using technical product information.
  • Coordinating sales orders with manufacturing or production teams.
  • Businesses where production schedules and delivery dates can change.
 

Why This Role Matters

The Sales Administrator is a vital part of our sales operation.
 
With Sales Managers spending much of their time away from the office, you'll help ensure customers don't have to wait for answers and that orders continue moving forward.
 
You'll have the opportunity to become a trusted point of contact for both the sales team and our customers, build strong relationships across the business and make a genuine difference to how efficiently our sales operation runs.
 
If you're an experienced Sales Administrator who enjoys taking responsibility, solving problems and keeping things organised, we'd like to hear from you. To apply please send your CV and covering letter to [email protected]



Do you have any further questions?

Do you have any questions regarding this model or any of our other used machinery stock? Please give a call using the number below or email us.

Please contact us to check the machine location before travelling.

Contact Us

feel free to contact us and we will be glad to talk you through the Ryetec range.
  • Upload CV (max size per file 2MB)